
Der-Jang Yu
Adjunct Associate Professor
Institute of Service Science
National Tsing Hua University
website
Bio
Master of Design from Pratt Institute in New York. Founder and R&D Director of Scenario Lab.
Proficient in script collection and innovation, he is committed to combining design concepts with service innovation to help organizations create more attractive and competitive service products. This includes Scenario Acquisition (SA) to study user experience, Scenario Innovation (SI) to collaborate with enterprises on developing innovations, and Scenario Design to assist customers in formulating value scenarios to prototype innovative products and services. Additionally, he transforms the user experience and corporate creativity in the process into innovative board game tools such as knowledge module cards and behavioral framework maps for continuous use by enterprises.
He is the author of "Script Guide: New Methods for Product and Service Design in the Information Age" (2001) and "Behavioral Design Exploration Handbook" (2014).
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Selected Publications
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Der-Jang Yu, Mu-Yun Tsai, Jyun-Cheng Wan, Using VR to Enhance Real-World Engagement to Supplement Service Design Process, 2024 21st International Conference on Electrical Engineering/Electronics, Computer, Telecommunications and Information Technology (ECTI-CON), May 27~May 30, 2024, Khon Kaen, Thailand.
Email:residemy.edu@gmail.com
Address:
Room 203, NTHU General 4 Building, No 101, Section 2, Kuang-Fu Road, , East District, Hsinchu City, Taiwan
Phone:(03)571-5131 # 35197
Office Hour:09:00-17:00

