Yi-Te Chiu

I am an Associate Professor at the Institute of Service Science, National Tsing Hua University, Taiwan, and the Co-Director of the Digital Work Lab in New Zealand. I also serve as an Adjunct Professor at the School of Information Management, Wellington School of Business and Government, Victoria University of Wellington, New Zealand. I hold a PhD in Management (Information Systems concentration) from the Smith School of Business, Queen’s University, Canada.
 

My research interests span human-AI collaboration, the use, implementation, and management of information systems (IS) and technologies (IT), agile and humanistic approaches to IS development, as well as agility and resilience in IS/IT project and team management. I also focus on theories and theory building in my research.
 

Previously, I served as a Lecturer and Senior Lecturer at Victoria University of Wellington. I have extensive experience in academic service, including roles as Associate Editor for Communications of the Association for Information Systems and Editorial Board Member for major international conferences. I have chaired multiple tracks and workshops in conferences such as PACIS, ECIS, and ICIS.
 

I teach courses such as Organizational Behavior, Programming for Data-driven Systems, and Service Science Theory. My work has been published in journals like IEEE Transactions on Engineering Management, Journal of the Association for Information Systems, and International Journal of Information Management. I have received several awards, including the Outstanding Associate Editor Award from ICIS and the Young Scholar Award from National Tsing Hua University.

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• Selected Publications

1. Ekandjo, Talitakuum A.T.; Cranefield, Jocelyn; and Chiu, Yi-Te, 2024 Bridging Minds and Machines: A Framing Perspective on Human-AI Work Coregulation. ICIS 2024 Proceedings.
    

2. Zhu, Yu-Qian and Chiu, Yi-Te 2024.  The Paradox of Human-AI collaboration. CNow Workshop at International Conference on Information Systems (ICIS), Bangkok-Thailand.
    

3. Ho, C.H., Wu, F.J., Ray, S., and Chiu, Yi-Te 2024.  From Users to Delegators: How Personal and Task Characteristics Shape Collaboration with GenAI Agents. DIGIT Workshop at International Conference on Information Systems (ICIS), Bangkok-Thailand.
    

4. Iftikhar, R., Chiu, Y.-T., Saud Khan, M., and Caudwell, C. (2024). “Human–Agent Team Dynamics: A Review and Future Research Opportunities”, IEEE Transactions on Engineering Management 
    

5. Doyle, C., & Chiu, Y.-T. (2023). “Blending Modalities, Pedagogies, and Technologies: Redesigning an Information Systems Course to Encourage Engagement”, Communications of the Association for Information Systems, 53, 322-341. https://doi.org/10.17705/1CAIS.05313
    

6. Hui, W.-S., Chen, H.-G., Chiu, Y.-T. and Raskovic, M.(M). (2023), "Managing interorganizational renqing practices in high-performance organizations in Taiwan: the when, where and how of renqing giving", Cross Cultural & Strategic Management, Vol. 30 No. 3, pp. 554-580. https://doi.org/10.1108/CCSM-05-2022-0074
    

7. Zhu, Y.-Q., Kanjanamekanant, K., & Chiu, Y.-T. (2023). “Reconciling the Personalization-Privacy Paradox: Exploring Privacy Boundaries in Online Personalized Advertising,” Journal of the Association for Information Systems, (24:1), 1-23
    

8. Cranefield, J., Winikoff, M., Chiu, Y. -T., Li, Y., Doyle, C., & Richter, A. (2022). “Partnering with AI: the case of digital productivity assistants,” Journal of the Royal Society of New Zealand, 1-24. 
    

9. Chiu, Y.-T., Mirkovski K., Cranefield J., Shankar, S. (2022). “Knowledge retention challenges in information systems development teams: A revelatory story from developers in New Zealand,” International Journal of Knowledge Management, (18:1), 1-25.